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How does the scan work?
The LumaBrush features a built-in HD intra-oral camera that pairs directly with the LumaBrush mobile app via Wi-Fi/Bluetooth. As you guide the brush through your mouth, the camera streams real-time video to your phone, allowing you to see hidden areas of your teeth and gums.

What does the AI detect?
Our LumaBrush AI model analyzes high-resolution images and video captured during your scan to assess your overall oral health. It provides deep insights and generates reports tracking plaque build-up, gum health indicators, target areas needing extra care, and overall hygiene trends over time.

Is LumaBrush suitable for sensitive teeth and gums?
Yes! LumaBrush features 5 specialized brushing modes, including a dedicated Sensitive Mode designed with gentle sonic vibrations to protect delicate enamel and sensitive gums.

Can children or people with braces/crowns/veneers use LumaBrush?
Yes, LumaBrush is safe to use with dental work such as braces, crowns, and veneers. However, we recommend adult supervision for children under the age of 12 when using the intra-oral camera function.

Can kids use LumaBrush?
Yes, LumaBrush Kids is designed for kids aged 2 to 7. We recommend adult supervision for children using LumaBrush Kids. LumaBrush Black is designed for ages 8 and up. However, we recommend adult supervision for children under the age of 12 when using the intra-oral camera function.

What is included in the package?
Every LumaBrush kit includes:

• 1x LumaBrush Handle
• 1x Built-in HD Intra-Oral Camera
• 2x Replacement Brush Heads
• 1x Travel Case
• 1x Charging Cable
• Quick Start Guide & User Manual and QR code for LumaBrush App download

How long does the battery last?
A single full charge provides up to 4 weeks of battery life based on regular daily use, making it ideal for travel.

Shipping & Delivery

Where do you deliver and how long does shipping take?
We offer worldwide shipping!

• UAE Orders: Free shipping on orders over $100 USD. Local delivery typically takes 1–2 business days for Dubai and 2–4 business days for the rest of the UAE.
• International Orders: Shipping times vary by destination, generally taking 5–10 business days.

Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available exclusively for deliveries within Dubai (UAE).

Warranty & Returns

What is your return policy?
We offer a 30-day return policy for unopened and unused products in their original packaging. Due to hygiene and health regulations, opened or used brush heads and handles cannot be returned unless defective.

Does LumaBrush come with a warranty?
Yes, LumaBrush comes with a 1-Year Limited Manufacturer Warranty covering technical defects, camera issues, and internal hardware failures.